NVCI (Virtual)

Register For Your Virtual One-Day NVCI Course

Whether it’s domestic or family violence, stranger violence, cultural violence, childhood aggression, workplace harassment, mental illness or disorder, sexual assault, or dealing with a bully, a non-violent response can de-escalate a situation that could become dangerous for the individual or the person responding and trying to find a peaceful outcome.

We have been offering this training for more than 15 years to thousands of people in a variety of industries. Some of our customers include community colleges, daycares, law enforcement, healthcare workers, teachers, EA and EPAs, private businesses, transition houses and many more.  

Our objective is to provide you with tools that can help you manage those who may be potentially violent either verbally or physically. We will discuss well-tested techniques that may help you become more confident, calm, consistent and successful when interacting with potentially violent individuals. 

Course Outline

  • Introduction to Nonviolence – Historic Perspectives 
  • Motivational Interviewing – Resolving A Potential Crisis 
  • Understanding Acting Out vs. Acting Up – Maintaining A Rapport   
  • Understanding the Development of Escalation:  
  • Anxiety, Defensiveness, Acting Out, Cool Down & Self Control 
  • Anger Management Tips – Understanding & Appropriate Responses To Behaviours That Can Lead To Escalation
  • Verbal & Nonverbal Communication 
  • Active Listening 
  • Voice Control 
  • Risk Levels 
  • Proxemics & Personal Space 
  • Cause & Effects Of Violence 
  • Non-aversive Safety Skills – Avoiding Injury During Physical Escalation 
  • Crisis Incident Stress Debriefing – Debriefing & Coping With Anxiety 
  • Due Diligence & Documentation 

Please choose a day that works best for you and fill in the registration form in full in order to receive your certification.

Courses are held virtually using Microsoft Teams.

Once you have registered you will receive an email with a link to access the training. 

For more information or if you have any questions please get in touch with us at in**@********ng.ca

Who We Are

Complete Safety Training is a recognized leader in workplace safety, crisis intervention, and first aid training, dedicated to equipping individuals and organizations with essential life-saving skills. With over 25 years of experience, we have trained thousands of professionals in healthcare, education, security, social services, and corporate sectors, providing practical, hands-on learning experiences that prepare participants for real-world emergencies.

As an Indigenous Training Partner with Titiklie Workplace Safety, we are proud to offer culturally responsive, trauma-informed training programs designed to meet the unique safety needs of First Nations communities, Indigenous organizations, and workplaces across Canada.

Our Mission

At Complete Safety Training, we believe that safety is more than compliance—it’s about empowerment, confidence, and preparedness. Our mission is to foster a culture of safety, respect, and inclusivity in every workplace we serve by providing effective, real-world safety training that saves lives.

What We Offer

We provide a comprehensive range of safety training programs, available both in-person and online, to meet the diverse needs of our clients.

  • Non-Violent Crisis Intervention (NVCI) – Learn to de-escalate high-risk situations with confidence.
  • First Aid & CPR (Basic to Advanced Levels) – Hands-on emergency response training for individuals and workplaces.
  • Fire & Safety Awareness – Fire prevention, risk assessment, and emergency response strategies.
  • Workplace Safety & WHMIS – Hazard identification, prevention, and compliance training.
  • Incident & Accident Investigation – Learn proper procedures for workplace safety incidents.
  • Psychological Safety & Mental Health First Aid – Training for crisis response and trauma support.
  • Babysitting & Home Alone Safety – Empowering youth with essential personal safety skills.

Why Choose Us?

  • Experienced & Certified Instructors – Our trainers have decades of expertise in emergency response, mental health, security, and crisis intervention.
  • Hands-On, Practical Learning – We go beyond theory, providing real-world scenarios, role-playing, and interactive exercises.
  • Customizable Training Solutions – We tailor courses to specific workplace challenges and industry needs.
  • Cutting-Edge Online Learning – We leverage advanced digital training platforms to make safety education more accessible and effective.

Our Legacy

Complete Safety Training is a division of Courtney’s First Aid & Safety Training Inc., a trusted name in safety education for over two decades. Our partnership with Titiklie Workplace Safety further strengthens our ability to deliver culturally relevant, high-impact safety training that meets the evolving needs of today’s workforce.

Whether you’re an individual seeking certification, a business looking to train your staff, or a community organization committed to public safety, Complete Safety Training is your trusted partner in building a safer, more inclusive future.

Why Train With Us?

  • Expert Instructors: Our instructors have years of practical experience in crisis management, security, and mental health interventions.
  • Hands-On Training: Learn through real-world scenarios, role-playing, and practical exercises.
  • Customizable Learning: We can tailor our training to specific industries and workplace challenges.
  • Proven Techniques: Our approach is based on evidence-based crisis prevention and de-escalation strategies.

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